Beyond a Helpline, the London Housing Foundation-commissioned innovation providing effective HR support to small homelessness agencies, ran from April 2006 to March 2008, and new publications, published by the Foundation, share the learning from this.
Triangle Consulting carried out a full evaluation and their Final Evaluation Report, with detailed Case Studies, is now available.
Broadway, who delivered the pilot on behalf of the Foundation, describe some of the background theory and research, plus guidance on implementing the findings, in their paper Human Resources Management and Employee Engagement: A Needs Statement.
Both reports, together with the separate Final Evaluation Report Case Studies, are available to download in full or as brief executive summaries.
More:
Beyond a Helpline: Final Evaluation Report by Kate Graham and Sara Burns
Human Resources Management and Employee Engagement: A Needs Statement
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